Anyone who knows me... knows that I'm not a fan of the "cloud". The reason is because I think it is one of those terms that gets thrown around and decisions made without really understanding the implications of turning over control to the cloud. I'm not saying that it doesn't make sense 100 percent of the time... because it actually does in a lot of scenarios. I just don't like the blind run toward the cloud that I see a lot of people doing just because all the cool kids are doing it.
Having said that, Time2Market's Cloud Complete offering is a hosted UCaaS that is a Multi-tenant... Enterprise Voice... Skype for Business environment.
Yup.. you read that right... Skype for Business.
Time2Market's cloud is not based on the now defunct Lync Hosting Pack that was limited to the same feature set and Lync Online.
The is a Skype for Business hosted environment with feature sets that to my knowledge are currently not offered anywhere else. Those feature sets even include the new Broadcast Meeting offering that depends on a hybrid implementation with Office365. We even leverage Exchange Unified Messaging in Office365.
Now why would an organization want to do this. It is simple... instead of investing in all the equipment, server licenses and professional services to implement an on-premises solution that has costs as a capital expenditure. This allows an organization to move these costs to the operational expenditure column. The Cloud Complete offering scales and shrinks as you do and is a totally managed service from deployment to support. In short, you focus on your business, not running a Unified Communications infrastructure.
So what are some of the things that Time2Market offers in its Cloud Complete that make it unique...
- E-Faxing Services
- Advanced Call Routing Options
- DID Parking
- Common Area Phones
- Standalone Fax Services
- Unlimited Calling Plans
- Auto Attendant
- Dedicated Conference Bridge
- Room Systems and Video Integration
- Conference Room Audio Devices
- 800# Support
- Paging Applications
- Contact Center (Clarity)
But here is the really big key to Time2Market's offering, we have a whole organization that will help you every step along the way with a White Glove Service. Cloud Complete isn't a self service type of offering, instead it is an offering where you have a whole team of people who have been in the business of helping organizations communicate for decades. Here are some of the things we can help you with...
- Office365 Tenant Setup/Mail Migration
- Unified Messaging Setup
- IP Phone Setup
- On-Premises Active Directory Integration
- Auto Attendant Configuration
- Room System Installation
- Device Consultation
But wait.... there's more!! Sorry couldn't resist saying that.
But really there is more... Time2Market has created a Self Service web based portal that gives easy access to the following tasks...
- Password Reset
- Add New Users
- Assign DIDs
- Modify/Update Conferencing and Global Dialing Policies
- Update Federation Policies
- Get Support
- Access to Usage Reports and Billing Info
- Access to training, tips and tricks
What are you waiting for? Interested in Time2Market's Cloud Complete offering or have further questions? You can contact me by SIP or email using jonathan at t2mdev dot com or by calling 303 997 2100.