Monday, November 8, 2010

Plantronics Savi W430 Review

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I have been looking for a great headset to use with Lync 2010 and recently started using the Plantronics Savi W430. For me, the important q...
1 comment:
Tuesday, October 12, 2010

Determining which NPA/NXX combinations are Local vs Long Distance

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One challenging piece of a OCS / Lync Server Enterprise Voice deployments, in certain areas of the United States, is determining what NPA/NX...
Thursday, October 7, 2010

Communicator for Mac 2011 Deployment Guide

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Found the Deployment Guide for Communicator Mac 2011 today and here are the items that caught my eye in the deployment guide.   Calendar bas...
Monday, October 4, 2010

Wireshark tips and tricks for VoIP/SIP (Shhhh Don't tell the Feds)

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Knowing how to use Wireshark is no longer optional. The ability to see what is happening on the wire to troubleshoot all types of software ...
3 comments:
Thursday, September 30, 2010

Cost Savings Calculator for Unified Communications

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Microsoft has produced a really well done Cost Savings Calculator for Unified Communications. Although calculators like this are notoriousl...

OCS / Lync Server Normalization Rule Primer

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Overview When normalization rules were first explained to me in an Office Communications Server 2007 training class, I left completely con...
Tuesday, September 28, 2010

Exchange UM Express Messaging

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When replacing voice mail systems from from companies like Avaya/Nortel, the customer may expect to have the functionality of Express Messag...